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Shutdown news · Updated October 2, 2026 · remove.bg's FAQ now states unused PAYG credits expire December 1, 2026 — this page quotes exactly what is known and what isn't.

What Happens to Your remove.bg Credits After the Shutdown?

The honest answer up front: remove.bg's FAQ says unused pay-as-you-go credits expire on December 1, 2026 — "We recommend using your credits before the migration date." Subscriptions and refunds still aren't addressed. Below is the exact FAQ wording, what their pages do say about credits generally, and the safe moves to make before the deadline.

What we know vs. what we don't. Known: the shutdown date (December 1, 2026, 9:00 a.m. CET), and the FAQ's line on PAYG credits — they expire, no refund or transfer announced. Unknown: how subscriptions are handled at shutdown, and whether any refund program appears. Anyone telling you more than this definitively is guessing.

What remove.bg has actually said

Their shutdown FAQ — "remove.bg is moving to Canva" — covers where background removal goes (Canva for website users, Leonardo.Ai for API users). On credits, the FAQ's answer to "What happens to my PAYG (pay-as-you-go) credits?" is: "Any unused PAYG credits will expire on 1 December 2026. We recommend using your credits before the migration date." No transfer to Canva or Leonardo.Ai has been announced, and no refund policy has been published. Their help center's Credits & Plans section describes how credits work today:

  • Pay-as-you-go credits are sold as a backup pool: they're only consumed after your subscription credits for the month are used up.
  • Subscription credits: if you cancel, remaining credits stay usable until the end of your current billing period — then they're invalidated. Downgrading to the Free plan has the same effect.
  • Preview images on the remove.bg website are always free and don't consume credits.

None of this was written with a shutdown in mind. It tells you how credits behave in normal operation, not what happens when the service itself ends.

What this means for your credits

For pay-as-you-go credits, the outcome is settled: they expire on December 1, 2026. No transfer, no refund announced. Plan accordingly — credits you spend are credits that can't strand you. For subscriptions, remove.bg hasn't published shutdown-specific terms; the normal rule (credits invalidated at the end of your billing period on cancellation) is the only guidance available.

What to do before December 1

  1. Spend down pay-as-you-go credits on real work. Run every cutout you've been postponing — product shots, archives, client backlogs. Credits you spend are credits that can't strand you.
  2. Time subscription cancellations deliberately. Remember: cancelling invalidates remaining credits at the end of the billing period. Don't cancel early if you still need the tool — but don't let a subscription renew into December either. Check your next billing date in your dashboard now.
  3. Export your records. Download invoices and usage history from your dashboard. If there's ever a dispute or a surprise refund program, you'll want proof of what you paid for.
  4. Screenshot your credit balance today. Dated evidence of what you held, in case it matters later.
  5. Don't buy more credits between now and December unless you're certain you'll spend them — unused PAYG credits expire on the shutdown date.
  6. Pick your replacement now and test it while remove.bg still works, so you can compare edge quality on your real images. Our honest alternatives comparison covers free tiers, pricing, and privacy side by side.

Frequently asked questions

Will remove.bg refund my unused credits?

No refund has been announced. The FAQ says unused PAYG credits expire on December 1, 2026 — plan as if they're gone after that date; treat anything better as a bonus.

Do my pay-as-you-go credits transfer to Canva or Leonardo.Ai?

Not announced. No conversion of remove.bg credits into Canva or Leonardo.Ai credit has been published as of October 2026 — the FAQ's position is expiry, not transfer.

Should I cancel my remove.bg subscription now?

Check your billing date first. Cancelling now invalidates remaining credits at the end of your current period — so if you still need cutouts, use the credits first, then cancel before the next renewal. Just don't let it renew into December.

What happens to the free website tier?

The standalone website — including its free preview tier — stops being available on December 1, 2026 at 9:00 a.m. CET. Background removal for casual users moves into Canva, where it's a Canva Pro (paid) feature.

Is there a free alternative that doesn't use credits at all?

Yes — Deback has no credit system, no account, and no per-image fees: unlimited basic background removal with full-resolution downloads (up to 2048 px on the longest side), processed on your device.

Is Deback affiliated with remove.bg or Canva?

No. Deback is independent — not affiliated with remove.bg, Canva, or Leonardo.Ai.

Done with credits entirely?

Deback has no credits, no countdown, no expiry date — free background removal that runs on your device.

Remove a background now

A note on trademark use

remove.bg, Canva, and Leonardo.Ai are trademarks of their respective owners. Product names appear here only to describe the shutdown factually. This site is not affiliated with or endorsed by any of them.